Category: Customer Experience

CUSTOMER EXPERIENCE HEALTHCARE

How To Reengage Healthcare Consumers After COVID-19

by The Martec Group

Nationwide study shows consumers 'insecure' about reengaging with the U.S. healthcare system.

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B2B CUSTOMER EXPERIENCE

CX in a B2B World

by Ken Donaven and Chelsea May

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CUSTOMER EXPERIENCE

Augmented Intelligence: How Market Researchers Can Maximize the Power of AI

by The Martec Group

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CUSTOMER EXPERIENCE EMOTION INTELLIGENCE

Webinar: Monetizing the Customer’s Emotional Journey

by The Martec Group

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CUSTOMER EXPERIENCE HEALTHCARE

Why You Should Be Using Healthcare Personas

by Barb Lhota

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CUSTOMER EXPERIENCE

Improving Customer Experience by Mitigating Negative Reviews

by Chuck Bean

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CUSTOMER EXPERIENCE

Building, Improving, and Maintaining Brand Loyalty Through CX

by Chuck Bean

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