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Category: Emotion Intelligence

EMOTION INTELLIGENCE FEATURED

How Knowing Your Customers’ Emotional Drivers Can Increase Sales

by Chuck Bean

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Recent

EMOTION INTELLIGENCE

The Martec Emotion Score: Quantifying Your Customers’ Emotions

by Chuck Bean
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EMOTION INTELLIGENCE

Understanding Peak-End Theory: How You Can Increase Brand Loyalty

by Emily Anderson
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EMOTION INTELLIGENCE

How to Enhance the Value of Customer Satisfaction Ratings Using Martec Emotion Score

by Chuck Bean
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CUSTOMER EXPERIENCE EMOTION INTELLIGENCE

Webinar: Monetizing the Customer’s Emotional Journey

by The Martec Group
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EMOTION INTELLIGENCE

For Nonprofits, Emotional Storytelling Drives Giving

by Allison Reck
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EMOTION INTELLIGENCE

The Emotional Customer Experience – New Blog Post on GreenBook

by Allison Reck
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